1,001 Ways to Keep Customers Coming Back

WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line

Business & Finance, Marketing & Sales, Multilevel, Customer Service, Management & Leadership, Management
Cover of the book 1,001 Ways to Keep Customers Coming Back by Donna Greiner, Theodore B. Kinni, The Crown Publishing Group
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Donna Greiner, Theodore B. Kinni ISBN: 9780307553959
Publisher: The Crown Publishing Group Publication: July 20, 2011
Imprint: Crown Business Language: English
Author: Donna Greiner, Theodore B. Kinni
ISBN: 9780307553959
Publisher: The Crown Publishing Group
Publication: July 20, 2011
Imprint: Crown Business
Language: English

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to:
·Creating products/services tailored to your customers' needs
·Recognizing and rewarding your most profitable trophy customers
·Using three kinds of guarantees to build customer trust
·Turning first-time customers into frequent buyers
·And much more!

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty
Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to:
·Creating products/services tailored to your customers' needs
·Recognizing and rewarding your most profitable trophy customers
·Using three kinds of guarantees to build customer trust
·Turning first-time customers into frequent buyers
·And much more!

More books from The Crown Publishing Group

Cover of the book The Church Ladies by Donna Greiner, Theodore B. Kinni
Cover of the book Sun Stand Still Devotional by Donna Greiner, Theodore B. Kinni
Cover of the book To You; Love, God by Donna Greiner, Theodore B. Kinni
Cover of the book Spiritual Warfare by Donna Greiner, Theodore B. Kinni
Cover of the book Together at the Table by Donna Greiner, Theodore B. Kinni
Cover of the book The World Is Your Oyster by Donna Greiner, Theodore B. Kinni
Cover of the book Imagine Meeting Him by Donna Greiner, Theodore B. Kinni
Cover of the book Bring 'Em Back Alive by Donna Greiner, Theodore B. Kinni
Cover of the book La Infancia de Jesus by Donna Greiner, Theodore B. Kinni
Cover of the book Global Tilt by Donna Greiner, Theodore B. Kinni
Cover of the book Make a Name for Yourself by Donna Greiner, Theodore B. Kinni
Cover of the book Tempered Steel by Donna Greiner, Theodore B. Kinni
Cover of the book Proverbs by Donna Greiner, Theodore B. Kinni
Cover of the book Mother of Faith by Donna Greiner, Theodore B. Kinni
Cover of the book The Bride(zilla) of Christ by Donna Greiner, Theodore B. Kinni
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy