Managing Your Team and Projects with Request Tracker
by
Jesse Vincent, Robert Spier, Dave Rolsky
Language: English
Release Date: August 18, 2005
In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.
This is where a ticketing system comes in. A ticketing...