Consumer category: 1529 books

Cover of Customer Service Training 101
by Renee Evenson
Language: English
Release Date: December 14, 2017

If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as “uninformed,” “rude,” “hot-tempered,” “uncaring”? For your customer, nothing else represents your business...
Cover of The Leisure Economy

The Leisure Economy

How Changing Demographics, Economics, and Generational Attitudes Will Reshape Our Lives and Our Industries

by Linda Nazareth
Language: English
Release Date: March 25, 2010

For the past three decades, we have been steadily creating an extreme 'time-crunch economy' that has affected jobs, portfolios, businesses and lives. But the 'time-crunch economy' is turning into 'the leisure economy' and it will mean wrenching adjustments for our lives and institutions. Everyone...
Cover of New Old, The
by David Cravit
Language: English
Release Date: October 1, 2008

The oldest Baby Boomers have turned 60 so everybody's starting to talk about the "aging of the population."But most of the talk is about numbers: what percentage of the population will be how old in what year, what it will mean for welfare rates or health-care costs, etc. But what's missing...
Cover of Customer Centered Selling

Customer Centered Selling

Eight Steps To Success From The Worlds Best Sales Force

by Rob Jolles
Language: English
Release Date: January 16, 1999

This revised edition of Robert Jolles’s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies! When you have a process, you have a way of measuring what you are doing. When you...
Cover of The Inner Lives of Markets

The Inner Lives of Markets

How People Shape Them-And They Shape Us

by Ray Fisman, Tim Sullivan
Language: English
Release Date: June 7, 2016

What is a market? To most people it is a shopping center or an abstract space in which stock prices vary minutely. In reality, a market is something much more fundamental to being human, and it affects not just the price of tomatoes but the boundaries of everything we value. Reading the newspapers...
Cover of What Americans Really Want...Really

What Americans Really Want...Really

The Truth About Our Hopes, Dreams, and Fears

by Frank I. Luntz
Language: English
Release Date: September 15, 2009

No one in America has done more observing of more people than Dr. Frank I. Luntz. From Bill O'Reilly to Bill Maher, America's leading pundits, prognosticators, and CEOs turn to Luntz to explain the present and to predict the future. With all the upheavals of recent events, the plans and priorities...
Cover of Save on Shopping. The Coupon Book and Much Much More
by Mark Cholowski
Language: English
Release Date: October 27, 2012

This economy is bad. Very bad. Everyone needs to save as much money as possible on every shopping trip. Everyone needs to get the most out of every dollar spent. $ave On $hopping will help every shopper realize that goal. This book will help every shopper understand the basics necessary to...
Cover of Best Bargain Hunters Guide

Best Bargain Hunters Guide

This Excellent Handbook Will Surely Teach You Bargain Shopping Tips And Tricks That Will Guide You How To Bargain Clothes, Book Bargains, Hotel Bargains, Online Bargains And More!

by Fernando N. Levron
Language: English
Release Date: September 22, 2012

It seems like dollar stores and other various discount stores are becoming a common retailer in most areas. Can these discount stores really offer you a bargain or do they just sell poor quality items? In my opinion, there are plenty of gear bargains to be found in dollar stores and discount stores...
Cover of Code Halos

Code Halos

How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business

by Malcolm Frank, Paul Roehrig, Ben Pring
Language: English
Release Date: March 28, 2014

Harness "Code Halos" to gain competitive advantage in the digital era Amazon beating Borders, Netflix beating Blockbuster, Apple beating Kodak, and the rise of companies like Google, LinkedIn, and Pandora are not isolated or random events. Today's outliers in revenue growth and value...
Cover of Think Bigger

Think Bigger

Developing a Successful Big Data Strategy for Your Business

by Mark Van Rijmenam
Language: English
Release Date: April 3, 2014

Every day, an increasing amount of our movements, transactions, and choices are becoming digitized and stored up into what has become known as “big data”--revolutionizing the way we do business today. And it’s all there for your company to strategically utilize for giant profits! But where to...
Cover of Wine Tasting Book for Beginners

Wine Tasting Book for Beginners

Ultimate Wine Tasting Guide

by Rebecca Thomas
Language: English
Release Date: March 26, 2013

Are you a fan of wine? Often find yourself scouring alcohol stores for new flavors to experiment with? Do you value wine for more than its intoxicating effect? In that case, this is the book for you. You will learn how to properly host wine tasting parties, social events dominated...
Cover of This is Service Design Thinking

This is Service Design Thinking

Basics-Tools-Cases

by
Language: English
Release Date: December 20, 2012

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought...
Cover of Chromecast A Step by Step User Guide for Beginners
by James J Burton
Language: English
Release Date: October 28, 2015

What This Book Has For YouThis book will highlight the importance of the device that was introduced by Google for as low as $35 in detail. Chromecast by Google, which was introduced in July 2013, has proven to be big competition to Apple TV despite its small size.While it’s compared to...
Cover of World on the Move

World on the Move

Consumption Patterns in a More Equal Global Economy

by Tomas Hellebrandt, Paolo Mauro
Language: English
Release Date: December 27, 2016

The world is poised on the threshold of economic changes that will reduce the income gap between the rich and poor on a global scale while reshaping patterns of consumption. Rapid economic growth in emerging-market economies is projected to enable consumers worldwide to spend proportionately less...
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