Hospitality category: 1805 books

The purpose of this book is twofold. First, this book is an attempt to map the state of quantitative research in Asian tourism and hospitality context and provide a detailed description of the design, implementation, application, and challenges of quantitative methods in tourism in Asia. Second, this...

This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism. It also provides a consolidated framework and roadmap summarising the major issues that both researchers and practitioners have...

The dynamic and fast-expanding business events sector plays a vital role in the professional lives of hundreds of millions of people worldwide by providing settings in which they can meet for the purposes of negotiation, deliberation, motivation, the dissemination of knowledge, and the celebration...

There is a chance that guest and host will not get along. Perhaps there will be scheduling or ideological conflicts. Maybe you will find that hosts or visitors have misrepresented themselves. Perhaps the experience will not live up to your expectations. Intense interpersonal communications in advance...

Authority will be willingly delegated and people will be empowered to make decisions without automatic referral to higher authority. The best leaders have a habit of wanting to work for the best organisations. Why? Because they want to grow and therefore seek out opportunities that encourage them...

An insider’s look into the award-winning restaurant of internationally acclaimed chef Charlie Trotter, with techniques and strategies to create top-tier service, food, and atmosphere. Charlie Trotter's Chicago restaurant is not only one of the premier eating experiences in America, it serves...

Practical, prescriptive advice on successfully marketing your event planning business Recent years have been tough on the event planning industry. The terrorist attacks of September 11, 2001, economic downturns, wars, and SARS have all negatively impacted the business. There are fewer corporate...

A look inside New York’s icon of luxury: “Reading [The Hotel] is at least as enjoyable—and certainly less expensive—than staying at the Plaza” (Publishers Weekly). When it opened its doors in 1907, the Plaza was considered the world’s finest luxury hotel. Since then, the grand building...

**2017 overview update, based on feedback from readers: The purpose of this update is to make sure it’s super clear what this book is and what it is not. Please read this before you buy the book to avoid any misunderstandings. If you are looking for an in-depth guide to the art of...

This book investigates the way localities are shaped and negotiated through tourism, and explores the emerging success of local peer-produced hospitality and tourism services which are transforming the tourist experience. Tourists are now being brought into much closer contact with locals and have...

This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal...

This book examines both how tourist behavior is being shaped by the new tourism products and segments that are appearing on the European market and how the tourist experience influences post-trip evaluation of destinations and of tourism and hospitality businesses. On this basis, practical implications...

Dancing at the Fountain: In Conversation with World-leading Hoteliers is a unique book of conversations and interviews by Conor Kenny, a leading hotel and hospitality learning and development expert. The hoteliers interviewed in the book include: Kiaran MacDonald, The Savoy Hotel, London; Philippe...

The world of champagne offers a fascinating insight into the complexity of modern business management and marketing. Champagne is at the same time a wine, a luxury product and a regional brand – it is tied to the place from which it comes, and can be made nowhere else. It therefore highlights a...