How Umpqua Bank Got Cool and Created a Culture of Greatness
by
Raymond P. Davis, Alan R. Shrader
Language: English
Release Date: January 6, 2011
How any business leader can create an atmosphere of competitiveness for exceptional growth
When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank."...