Amanda Bielskas: 1 book
by Amanda Bielskas, Kathleen M. Dreyer
Language: English
Release Date: January 1, 2012
Language: English
Release Date: January 1, 2012
Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think! This manual offers information on the technological aspects of providing such a service, as well as how to create a training...
