Andrea Goodman: 2 books

"A beacon of guided inspiration to illuminate the dark night of the soul." -Donna Henes, author of The Queen of My Self "The lightning that streaks through these pages, evolving into luminous words, offers a message of sustaining comfort to all women and men who are in the throes...

Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book...