Anne Gentle: 3 books

Anne Gentle's Conversation and Community has become the go-to reference for social media and technical communication. Her clear-eyed survey of the social media landscape has been adopted by many universities and is widely used by technical communicators. Now, in this second edition, she has updated...

Design, deploy, and maintain your own private or public Infrastructure as a Service (IaaS), using the open source OpenStack platform. In this practical guide, experienced developers and OpenStack contributors show you how to build clouds based on reference architectures, as well as how to perform...

Looking for a way to invigorate your technical writing team and grow that expertise to include developers, designers, and writers of all backgrounds? When you treat docs like code, you multiply everyone’s efforts and streamline processes through collaboration, automation, and innovation. Second...