Brian Thorpe: 3 books

The need for quality assurance in construction is now widely accepted. As a result, pressure is currently being applied to contractors and those offering professional services to demonstrate QA capability prior to commission. This book, written by experts in the field of quality management, shows...

Alternative dispute resolution, or ADR, is the practice of resolving disputes through processes other than litigation. The most common forms of ADR are mediation and arbitration, but many other forms exist in the Health Care arena to address specific types of disputes and their need for tailored processes...

Les œuvres littéraires médiévales restent, pour la plupart, méconnues du public cultivé, qui les considère volontiers comme un domaine réservé aux érudits et aux spécialistes. C'est là une situation d'autant plus regrettable et paradoxale qu'on sait assez l'attirance, voire la fascination,...