Britt Berrett: 1 book
Patients Come Second
Leading Change by Changing the Way You Lead
Language: English
Release Date: March 19, 2013
Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor’s office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their...
