Caroline: 2542 books
How to Behave
A Guide to Modern Manners
Language: English
Release Date: October 4, 2011
Is there any polite way to “shush” a chatty person at the movies? Should roller bladers be passed on the left side or the right side? When is it unacceptable to answer your cell phone? And why doesn’t anyone in your grocery store seem to understand the basic rules of shopping cart navigation...
How to Greet the Queen
and Other Questions of Modern Etiquette
Language: English
Release Date: November 24, 2014
Practical and invaluable advice on every aspect of modern etiquette, both royal and everyday. The author, Her Ladyship, guides you through basic good manners in a range of situations, both formal and informal occasions, whether at home or at work or abroad. How to meet and greet The Queen and other...
A Pathway to Profit
Culture Impacts Performance The Story of a Struggling Company Achieving Profitability through Cultural Transformation
Language: English
Release Date: December 30, 2013
A Pathway to Profit is more than a management book; it is also a primer giving a behind-the-scenes picture of developing a culture linking people and profit. The authors’ step-by-step pathway provides a strategic overview, describes a recommended architecture on which to build an organization’s culture,...
by Caroline Aggestam-Pontoppidan, Isabelle Andernack
Language: English
Release Date: November 30, 2015
Language: English
Release Date: November 30, 2015
Clear, practical IPSAS guidance, explanation, and examples
Interpretation and Application of IPSAS provides practical guidance on the implementation and application of the International Public Sector Accounting Standards. This book brings readers up to date on the standards, and describes their...
by van den Berg Caroline; Danilenko Alexander
Language: English
Release Date: December 23, 2010
Language: English
Release Date: December 23, 2010
This book aims to raise awareness of how the International Benchmarking Network of Water and Sanitation Utilities (IBNET)can help utilities identify ways to improve urban water and wastewater services. It provides an introduction to benchmarking and to the objectives scope and focus of IBNET and describes...
The IBNET Water Supply and Sanitation Blue Book 2014
The International Benchmarking Network for Water and Sanitation Utilities Databook
Language: English
Release Date: August 6, 2014
The International Benchmarking Network for Water and Sanitation Utilities of the World Banks Water and Sanitation Program (IBNET) has been involved in water sector monitoring since 1997. It has set a global standard for performance assessment of utilities, with information from more than 4,400 utilities...
From Mediation to Nation-Building
Third Parties and the Management of Communal Conflict
Language: English
Release Date: May 16, 2013
The eruption in the early 1990s of highly visible humanitarian crises and exceedingly bloody civil wars in the Horn of Africa, imploding Yugoslavia, and Rwanda, set in motion a trend towards third party intervention in communal conflict in areas as far apart as the Balkans and East Timor. However...
by Caroline Pollard
Language: English
Release Date: June 14, 2016
Language: English
Release Date: June 14, 2016
This book is your ultimate AutoCAD resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about AutoCAD's whole picture right away. Get countless AutoCAD facts...
Customer Care & Feeding
The Ultimate B2b Selling Strategy
Language: English
Release Date: September 17, 2010
Customer Care & Feeding is a system of selling for business-to-business sales reps who want to grow their careers and increase their income. The CC&F system is based on the concept that if sales reps help their customers be profitable and only work with customers that they can help be profitable...
Skills in the Age of Over-Qualification
Comparing Service Sector Work in Europe
Language: English
Release Date: November 10, 2016
Across the developed world, most of us who work now earn our living in the service sector. However, the issue of what kind of service economy is sustainable and desirable, both in economic and social terms, is rarely debated. This book argues that this needs to change. National governments have emphasised...
Intellectual Property Policy, Law and Administration in Africa
Exploring Continental and Sub-regional Co-operation
Language: English
Release Date: October 16, 2015
This book examines the harmonisation of Intellectual Property (IP) policy, law and administration in Africa.
Two recent developments have brought this topic to the fore. The first is the escalation of long-standing efforts to establish a Pan-African Intellectual Property Organisation (PAIPO),...
by Jennifer Beer, Caroline Packard
Language: English
Release Date: December 15, 2009
Language: English
Release Date: December 15, 2009
The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced...
by Barbara Adam, Wendell Bell, Michael Burawoy
Language: English
Release Date: July 16, 2009
Language: English
Release Date: July 16, 2009
Public sociology—an approach to sociology that aims to communicate with and actively engage wider audiences—has been one of the most widely discussed topics in the discipline in recent years. The Handbook of Public Sociology presents a comprehensive look at every facet of public sociology in theory...
Oil to Cash
Fighting the Resource Curse through Cash Transfers
Language: English
Release Date: June 10, 2015
What should a country do if it suddenly discovers oil and gas? How should it spend the subsequent cash windfall? How can it protect against corruption? How can citizens truly benefit from national wealth? With many of the world's poorest and most fragile states suddenly joining the ranks of oil and...