Cheryl M Hamilton: 3 books
by Cheryl M. Hamilton
Language: English
Release Date: July 22, 2016
Language: English
Release Date: July 22, 2016
This text focuses student-learning on the key communication competencies recommended by the National Communication Association. With applied examples and a vibrant and engaging design, this text covers all the expected topics in an introductory course (foundations of communication, interpersonal communication,...
Toward a Culture of Consequences
Performance-Based Accountability Systems for Public Services -- Executive Summary
Language: English
Release Date: August 10, 2010
Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBASs' effectiveness at achieving their performance goals. This document explores the design...
Toward a Culture of Consequences
Performance-Based Accountability Systems for Public Services
Language: English
Release Date: August 10, 2010
Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals. This study examines nine PBASs that are...