Christopher Cross: 3 books

There has never been a IT Service Management manual like this. IT Service Management 102 Success Secrets is not about the ins and outs of IT Service Management. Instead, it answers the top 102 questions that we are asked and those we come across in forums, our consultancy and education programs. It...

In this volume, political insider Christopher Cross updates his critically acclaimed bestseller with new chapters and important new insights into future education policy. Cross draws on his own experience in Washington, along with research and interviews, to present a highly readable history of federal...

African American Students’ Career and College Readiness: The Journey Unraveled explores the historical, legal, and socio-political issues of education affecting African American students and their career and college readiness. Each chapter has been written based on the authors’ experience and...