David Hoyle: 5 books

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles,...

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of 　ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs. Whether you are an experienced professional, a novice, or a quality management student or researcher,...

Cathedrals today face a paradox: on the one hand they represent one of the biggest success stories and mission opportunities of the present-day church; on the other they face seemingly insurmountable financial difficulties, and are largely left by the church and government to fend for themselves. Many—both...

This one-stop Mega Reference eBook brings together the essential professional reference content from leading international contributors in the automotive field. An expansion the Automotive Engineering print edition, this fully searchable electronic reference book of 2500 pages delivers content...

Peace is needed now more than ever in schools, by pupils and teachers alike. This inspiring guide provides primary, secondary and special schools with practical methods to improve pupil and teacher wellbeing, combat bullying, and promote peace both inside and outside the school gates. The founder...