Donald A Barclay: 2 books

Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers:...

Are you overwhelmed at the amount, contradictions, and craziness of all the information coming at you in this age of social media and twenty-four-hour news cycles? Fake News, Propaganda, and Plain Old Lies will show you how to identify deceptive information as well as how to seek out the most...