Dr Sue Holt: 2 books
Implementing Key Account Management
Designing Customer-Centric Processes for Mutual Growth
Language: English
Release Date: August 3, 2018
Implementing Key Account Management is a highly practical handbook that guides readers through the realities of rolling out a functional key account management programme. The book offers an integrated framework for key account management (KAM) that businesses can use to design or further develop strategic...
Domestic Violence and Protecting Children
New Thinking and Approaches
Language: English
Release Date: August 21, 2015
In this volume, the authors present an overview of the innovative work taking place in relation to domestic violence and child protection.
This book looks at new prevention initiatives and how interventions for children exposed to domestic violence have been developed. It shows how services...