Faed: 3 books

Book cover of An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
by Alireza Faed
Language: English
Release Date: June 12, 2013

This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type...
Book cover of Help Your Teenager Beat an Eating Disorder, Second Edition
by James Lock, MD, PhD
Language: English
Release Date: January 29, 2015

Tens of thousands of parents have turned to this compassionate guide for support and practical advice grounded in cutting-edge scientific knowledge. Top experts James Lock and Daniel Le Grange explain what you need to know about eating disorders, which treatments work, and why it is absolutely essential...
Book cover of Treatment Manual for Anorexia Nervosa, Second Edition
by James Lock, MD, PhD
Language: English
Release Date: August 24, 2012

This indispensable manual presents the leading empirically supported treatment approach for adolescents with anorexia nervosa (AN). What sets family-based treatment apart is the central role played by parents and siblings throughout therapy. The book gives practitioners a clear framework for mobilizing...
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