Harvey Thompson: 5 books

Rebuild customer loyalty, strengthen customer relationships, and leverage the immense power of customer co-innovation! Harvey Thompson's Who Stole My Customer?? is the world's definitive guide to rebuilding customer loyalty: must-reading in C-Suites and top business schools worldwide. That's no surprise:...

Chi ha rubato il mio cliente? presenta i nuovi approcci e modelli per attirare e per conservare i clienti in un'epoca dove le disaffezioni sono più frequenti che mai. I clienti/acquirenti variano rapidamente la loro opinione per cui è necessario capire le loro esigenze e per fa ciò il testo risponde...

“Anyone who believes that faeries are wee, golden-haired creatures with dragon-fly wings and sweet intentions has never met a real faerie.” –Suzanne J. Willis, “A Silver Thread Between Worlds” Retellings of familiar favourites from new perspectives, and brand new tales share the pages...

Jas M. Sullivan and Ashraf M. Esmail’s African American Identity: Racial and Cultural Dimensions of the Black Experience is a collection which makes use of multiple perspectives across the social sciences to address complex issues of race and identity. The contributors tackle questions about what...

Social and political history of the modern South.   This collection of essays on the social and political history of the modern South consider the region’s poor, racial mores and race relations, economic opportunity, Protestant activism, political coalitions and interest groups, social...