Jackie Golden: 2 books
Green 2 Golden
Customer Success That Produces Real Roi
Language: English
Release Date: July 23, 2018
Customer Success is a critical strategic element for today's high-tech companies. Your success is all about the customer's ability to generate real ROI. This is never been truer than in the software industry. Technology industry veteran, Jackie Golden, now shares her decades of experience teaching...
Effective Customer Success Execution
A Customer Centric Approach to Creating a Customer for Life
Language: English
Release Date: September 29, 2015
“Customer experience,” or CX, has become a hot topic in the past decade. This guide will show you how to build a world-class customer experience model that delivers a results-driven approach that ensures a consistent, repeatable, and quality customer experience for your clients over the long term....