Jamie Woodcock: 1 book
Working the Phones
Control and Resistance in Call Centres
Language: English
Release Date: November 20, 2016
*Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017**BR**BR**Winner of the 2016 Labor History Best Book prize**BR**BR*Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and...
