Laura: 7402 books
The Customer Code of Ethics
The Eight Beliefs of a Great Service Attitude
Language: English
Release Date: February 28, 2013
The study of ethics seeks to address concepts such as good and bad, right and wrong, justice, and virtue. As ethics apply to customer service, it's your attitude about the way to treat customers, which stems from an inner belief that it's the RIGHT thing to do. You'll learn from Laura Stack, who...
Creating an Effective Presentation
Preparing for Success, Controlling the Environment, and Overcoming Fear
Language: English
Release Date: February 28, 2013
Veteran professional speaker, Laura Stack, outlines the five steps to prepare for any presentation:
1. Develop your objectives. 2. Analyze the audience. 3. Structure the body and main ideas. 4. Create supporting information. 5. Develop your opening, closing, and transitions.
Laura...
Important Components of a Time Management System
What You Need to be Organized
Language: English
Release Date: February 28, 2013
Would you like to ensure your time management system of choice is working for you all the time? After all, you don't want to be left without important information, contacts, or a way to take notes when needed. Bestselling author Laura Stack, The Productivity Pro, is here to help you make the most...
Digital Quicksand
Avoiding Social Media OCD
Language: English
Release Date: February 28, 2013
Do you waste time checking your social media sites every day? Is Facebook time sinkhole for you? Social media can be a useful tool or an 'attractive distraction.' Learn how to make social media work to add to your daily productivity, rather than kill it. Bestselling author Laura Stack, The Productivity...
The Five Cs of Good Communication
Connecting with Your Reader
Language: English
Release Date: February 27, 2013
Would you like to learn how to get decision makers to read your documents? Would you like your materials to be placed at the top of the stack? Now you can! Learn from Laura Stack, the author of several published books, as she offers sage advice for successful business writing. Whether you're crafting...
Free Range Learning:
How Homeschooling Changes Everything
Language: English
Release Date: June 12, 2010
Resource-packed handbook for educating the whole child. Discover how to sustain the love of learning.
Money Girl's Post-Graduation Survival Guide
Set Yourself Up for Financial Success
Language: English
Release Date: July 19, 2011
Previously published as part of MONEY GIRL'S SMART MOVES TO GROW RICH
Tired of worrying about your financial situation but aren't sure what to do or where to start? Stop stressing! No matter how much you earn (or how much you owe) you can take control of your money—and it won't be nearly...
Sell Your Home Now
The Complete Guide to Overcoming Common Mistakes, Selling Faster, and Making More Money
Language: English
Release Date: January 1, 2008
It is no surprise home sellers struggle when the economy is underperforming. But thanks to Laura Riddle, master’s level, award-winning real estate broker, you can put your home at the top of the list in any market. Sell Your Home Now includes timely information you can use to sell your home at top...
I Thought We'd Never Speak Again
The Road from Estrangement to Reconciliation
Language: English
Release Date: April 30, 2013
In her classic books The Courage to Heal and Allies in Healing, Laura Davis helped millions cope with the trauma of child sexual abuse. Her supportive guide Becoming the Parent You Want to Be taught parents to create a vision for their families. Now, in I Thought We'd Never Speak Again, she tackles...
Ethnic Dress in the United States
A Cultural Encyclopedia
Language: English
Release Date: October 30, 2014
The clothes we wear tell stories about us—and are often imbued with cultural meanings specific to our ethnic heritage. This concise A-to-Z encyclopedia explores 150 different and distinct items of ethnic dress, their history, and their cultural significance within the United States.
The clothing...
Buffalo Gal
A Memoir
Language: English
Release Date: September 1, 2008
Growing up in the snowblower society of Buffalo, New York, Laura Pedersen's first words were most likely "turn the wheel into a skid." Like many families subsisting in the frigid North during the energy crisis, the Pedersens feared rising prices at the gas pump, argued about the thermostat,...
by John Law, Kalpana Shankar, David Hakken
Language: English
Release Date: December 16, 2016
Language: English
Release Date: December 16, 2016
The fourth edition of an authoritative overview, with all new chapters that capture the state of the art in a rapidly growing field.
Science and Technology Studies (STS) is a flourishing interdisciplinary field that examines the transformative power of science and technology to arrange and...
Psychology, Poverty, and the End of Social Exclusion
Putting Our Practice to Work
Language: English
Release Date: December 15, 2009
Laura Smith argues that if there is any segment of society that should be concerned with the impact of classism and poverty, it is those within the “helping professions”—people who have built their careers around understanding and facilitating human emotional well-being. In this...
by Laura Izumikawa
Language: English
Release Date: October 3, 2017
Language: English
Release Date: October 3, 2017
From viral Instagram sensation, lifestyle photographer, and mommy blogger Laura Izumikawa (@LauraIz) comes Naptime with Joey, a ridiculously delightful photo book of her now internet-famous daughter dressed up in various pop culture costumes—a perfect gift for new parents everywhere.
Lights,...