Laura C Farrell: 2 books
Risk and Crisis Communication
Navigating the Tensions between Organizations and the Public
Language: English
Release Date: November 5, 2015
Risk and Crisis Communication addresses how the interaction between organizations and their stakeholders manifests during a risk or crisis situation.Littlefield and Sellnow contend that when best practices are considered, there are certain tensions to which an organization responds. These tensions...
Reflecting on Critical Incidents in Language Education
40 Dilemmas For Novice TESOL Professionals
Language: English
Release Date: February 23, 2017
Novice Teaching English as a Second or Other Language (TESOL) teachers are often surprised by the full range of issues their jobs involve, and learning how to successfully address these issues takes considerable skill and experience, built up throughout a teaching career. This book is about such critical...