Lawrence Martin: 15 books

Book cover of Measuring the Performance of Human Service Programs
by Dr. Lawrence L. Martin, Dr. Peter M. Kettner
Language: English
Release Date: May 12, 2009

Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how can human service organizations develop and utilize program output, quality, and outcome performance measures...
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