A Step-by-Step Guide for Measuring Impact and Calculating ROI
by
Patricia Pulliam Phillips, Lisa Ann Edwards, Jack J. Phillips
Language: English
Release Date: April 2, 2012
How can you develop an effective means for measuring return on investment (ROI) in coaching? With its two dedicated sections,Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs),...