Mathangi Krishnamurthy: 1 book
1-800-Worlds
The Making of the Indian Call Centre Economy
Language: English
Release Date: January 2, 2018
Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1–800–Worlds...
