Customer Retention Depends Upon Customer Care
by
Steve Brubaker, Nadji Tehrani
Language: English
Release Date: August 28, 2015
Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. Thats a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care experts, explore how to go the extra mile in keeping customers happy. Whether...