Neil Potter: 3 books

Book cover of Making Process Improvement Work

Making Process Improvement Work

A Concise Action Guide for Software Managers and Practitioners

by Neil Potter, Mary Sakry
Language: English
Release Date: March 22, 2002

Software process improvement too often reflects a significant disconnect between theory and practice. This book bridges the gap—offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Project managers will appreciate the book’s concise...
Book cover of Making Process Improvement Work for Service Organizations
by Neil Potter, Mary Sakry
Language: English
Release Date: May 1, 2012

Process improvement too often reflects a significant disconnect between theory and practice. Making Process Improvement Work for Service Organizations bridges the gap–offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Managers...
Book cover of A History of Singing
by Dr John Potter, Neil Sorrell
Language: English
Release Date: February 9, 2012

Why do we sing and what first drove early humans to sing? How might they have sung and how might those styles have survived to the present day? This history addresses these questions and many more, examining singing as a historical and cross-cultural phenomenon. It explores the evolution of singing...
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