Olivier Serrat: 2 books

A competency approach befits knowledge management and learning. Knowledge Solutions are handy, quick reference guides to tools, methods, and approaches that propel development forward and enhance its effects. They fit in five comprehensive areas: (i) strategy development, (ii) management techniques,...

This publication tells the story of independent evaluation in the Asian Development Bank (ADB)---from its early years to the expansion of activities under a broader mandate---points up the application of knowledge management to sense-making, and brings to light the contribution that knowledge audits...