Paul Jaramillo Birmaher: 1 book
It's the small things
How to make your customers fall in love so they won't even consider buying from anyone else
Language: English
Release Date: May 1, 2019
Its the Small Things is an invitation to take customer experience seriously; not just as a sustainable way of differentiation, but as a way to improve your customer service and inspire your team. Its intended for all people and organizations who want to go beyond selling something to meaning something....
