Paul Spiegelman: 2 books
Patients Come Second
Leading Change by Changing the Way You Lead
Language: English
Release Date: March 19, 2013
Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor’s office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their...
Why is Everyone Smiling?
The Secret Behind Passion, Productivity, and Profit
Language: English
Release Date: May 15, 2007
How many small businesses have a full-time coworker whose official title is Queen of Fun and Laughter? How many have a CEO and COO who dress in matador outfits for a company holiday video version of Dancing with the Stars? Beryl is a “Top Small Workplace” because of one thing—its focus on people....