Commonsense Uncontested Strategies to Guarantee Your Customer’S Satisfaction: Outsell, Outsmart and Outcompete the Competition by Doing the Simple Things They Won’T Do
by
Paul Uduk
Language: English
Release Date: May 25, 2011
Bridges to the Customers Heart successfully captures the essence of what it takes to be customer-centric. The to-do-list approach reduces complex concepts to ideas that you can use right on a Monday morning to deliver superior service to the customer in whatever business situation you find yourself....