R Ray Wang: 2 books

We are no longer an economy of products and services. The digital transformation demands that we focus our attention on experiences and outcomes. Business leaders and their organizations must shift to keeping promises-no matter how their customers interact with them. But organizations no longer...

Timing holds sway over many things, but – contrary to the well-worn proverb – not everything. For instance, an orchestra can keep perfect time, but it requires teaming to play with passion. Dr. Janice Presser's new collection of most-read articles and tweets on teaming is a colorful palette of observations...