Inspiring Human Connectedness to Grow Earnings and the Economy
by
Ravi Rao
Language: English
Release Date: June 27, 2012
If youve ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then youve experienced the business effects of emotional disconnection.
In todays knowledge-driven and service centered economy, emotional excellence isnt...