Richard Chase: 4 books

Ever heard the story about the hoe-handle that was bitten by a snake? Or the one about the man in the kraut tub? These and many more tales of wry complexion are included in this collection of uninhibited tales and ballads of the Anglo-American tradition. Collected in the Appalachians, the folklore...

Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what’s driving your customer's behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. In this economic...

Campus leaders describe how community colleges, publicly funded universities, and private liberal arts colleges across America are integrating sustainability into curriculum, policies, and programs. In colleges and universities across the United States, students, faculty, and staff are forging...

The first in a series exploring the elements of a national strategy for U.S. foreign policy, this book examines the most critical decisions likely to face the next president. The book covers global and regional issues and spotlights the long-term policy issues and organizational, financial, and diplomatic challenges that will confront senior U.S. officials in 2017 and beyond.