Robert Lucas: 30 books
JINGLE ALL THE WAY: 180+ Christmas Classics in One Volume (Illustrated Edition)
Novels, Tales, Poems & Carols: The Gift of the Magi, A Christmas Carol, The Heavenly Christmas Tree, Little Women, Life and Adventures of Santa Claus, The Mistletoe Bough…
Language: English
Release Date: October 16, 2017
This carefully edited collection has been designed and formatted to the highest digital standards and adjusted for readability on all devices. Contents: Life and Adventures of Santa Claus (L. Frank Baum) Where Love Is, God Is (Leo Tolstoy) A Letter from Santa Claus (Mark Twain) The Gift of the Magi...
by Mark D. Brewer, Richard Powell, Chad Kinsella
Language: English
Release Date: November 20, 2017
Language: English
Release Date: November 20, 2017
The 2016 presidential election was unconventional in many ways. The election of President Donald Trump caught many by surprise, with a true outsider — a candidate with no previous governmental experience and mixed support from his own party — won the election by winning in traditionally Democratic...
by Rhys Bezzant, Robert W. Caldwell III, Paul Helm
Language: English
Release Date: November 15, 2017
Language: English
Release Date: November 15, 2017
Jonathan Edwards—widely considered one the most important theologians in American history—has influenced generation after generation with his transcendent vision of our great and glorious God. But reading his writings for the first time can be a daunting task.
Here to be your trustworthy...
by Robert W. Lucas
Language: English
Release Date: June 17, 2011
Language: English
Release Date: June 17, 2011
Deliver Valuable Service to a New World of Customers
As the economy globalizes, customers are becoming more and more diverse making your job harder than ever. Regardless of differences in values, age, abilities, and other factors, the pressure is on to deliver exceptional customer service every step...
by Robert W. LUCAS
Language: English
Release Date: May 7, 2001
Language: English
Release Date: May 7, 2001
Give your front-line call center staff the training they need! With How to Be a Great Call Center Representative, call-center staff will learn what technology-based customer service is all about, including the history, terminology, legislation, and technology options. This book is designed to supplement...
Tuesday After Next
Boundary Shock Quarterly #2
Language: English
Release Date: June 26, 2018
Science fiction does not have to be about alien planets, galactic exploration, and huge space battles.
Instead, science fiction can cover the future that lurks just around the corner. Science fiction that exists after Dieselpunk and before Cyberpunk, where the Makers and the Hackers dwell,...
Robots, Androids, Cyborgs, Oh My!
Boundary Shock Quarterly #4
Language: English
Release Date: October 10, 2018
Join us for the next exciting issue of Boundary Shock Quarterly!
We can make her better than she was. Or build a better one to replace him. What does it mean to be Sentient? Human? Or even alive?
Fifteen stories and essays explore what it means to be sentient in the present and future...
by Hank Savitch, James C. Clinger, Michael W. Hail
Language: English
Release Date: October 10, 2013
Language: English
Release Date: October 10, 2013
The cornerstone of the American republic is an educated, active, and engaged citizenry; however, the multifaceted inner workings of government and the political forces that shape it are incredibly complex. Kentucky Government, Politics, and Public Policy is the first book in nearly three decades to...
by Handjiski Borko; Lucas Robert E. B.; Martin Philip; Guerin Selen Sarisoy
Language: English
Release Date: January 29, 2010
Language: English
Release Date: January 29, 2010
The Southeast Europe (SEE) region comprises a group of countries with a common objective, and prospect, to become members of the European Union (EU). To achieve the goal of EU membership, these countries have pursued closer integration with the EU as well as with each other. In December 2006, the SEE...
by Ring Bunsen, Pat Anne Sirs, Rachel Cassidy
Language: English
Release Date: July 21, 2017
Language: English
Release Date: July 21, 2017
Twenty-one short stories - sometimes satirical, sometimes, frightening, and mostly humorous, imagining of life under President Donald Trump!
by Paul Adams, Natasha Affolder, Andrea C. Akelaitis
Language: English
Release Date: January 21, 2019
Language: English
Release Date: January 21, 2019
Canadian environmental law is a dynamic and exciting area that is playing an increasingly important role in furthering sustainable development policy. Environmental law has distinctive relevant principles, operating procedures, implications, and importance in comparison with other areas of law, and...
by Mordechai Schechter, Robert C. Lucas
Language: English
Release Date: November 26, 2013
Language: English
Release Date: November 26, 2013
First Published in 2011. Routledge is an imprint of Taylor & Francis, an informa company.
The Creative Training Idea Book
Inspired Tips and Techniques for Engaging and Effective Learning
Language: English
Release Date: July 30, 2010
Trainers have to be creative if they want their participants to feel excited, challenged, and involved. The Creative Training Idea Book is packed with instructions for using activities, games, puzzles, toys, and props to increase energy and active participation in the classroom, and reveals how to...
Climate Change
Briefings From Southern Africa
Language: English
Release Date: November 1, 2015
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