Rosemary Coates: 3 books
42 Rules for Sourcing and Manufacturing in China (2nd Edition)
A Practical Handbook for Doing Business in China, Special Economic Zones, Factory Tours and Manufacturing Quality.
Language: English
Release Date: December 15, 2009
Doing business in China is tougher than you think. Not only is the culture vastly different, but Chinas experience in manufacturing is still developing. It will be a few years before the majority of manufacturers are up to world standards. In the meantime, quality, contract laws, schedules and logistics...
42 Rules for Superior Field Service
The Keys to Profitable Field Service and Customer Loyalty
Language: English
Release Date: December 15, 2009
With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into...
The Reshoring Institute on Bringing Manufacturing Back to America
The Urgent Need to Reshore Now
Language: English
Release Date: February 18, 2016
Reshoring manufacturing is a hot topic for executives across America. Bringing back manufacturing can help rebuild our industrial foundation and stabilize the economy by rebuilding the middle class. A recent study indicates that fifty-four percent of American businesses with over 1 billion in sales...