Sabine Junginger: 1 book
Transforming Public Services by Design
Re-Orienting Policies, Organizations and Services around People
Language: English
Release Date: December 1, 2016
For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from policy intent to policy outcome, however, is not a straightforward journey. It involves people and services as much as it involves policies...
