A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work
by
Susan H. SHEAROUSE
Language: English
Release Date: May 11, 2011
From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how...