Mastering Emotionally Intelligent Interactions At Work and in Life
by
Susan Steinbrecher, Robert Schaefer
Language: English
Release Date: May 1, 2019
What is worse than having a high-stakes conversation? Avoiding one. By our basic nature, many of us have difficulty handling emotionally charged conversations. Our capacity to manage emotions, handle conflict, and communicate authentically is not innate — it must be learned. Meaningful Alignment...