Tom Markert: 2 books
You Can't Win a Fight with Your Boss
& 55 Other Rules for Success
Language: English
Release Date: March 17, 2009
You can't win a fight with your boss.
If you have ever thought otherwise, then you're dead wrong. And you're career is over, too.
In this lively guide to surviving the pitfalls of the modern corporate environment, Tom Markert, a senior executive at information giant ACNielsen, presents...
You Can't Win a Fight with Your Client
& 49 Other Rules for Providing Great Service
Language: English
Release Date: October 13, 2009
In this follow-up to You Can't Win a Fight with Your Boss, Tom Markert returns to provide clever, timeless advice on how to offer exceptional service. The most important rule? You can't win a fight with your client!
As American companies large and small have shifted their focus from manufacturing...