William G Dzekashu: 1 book
Tacit Knowledge Capture
A Quality Management Imperative for Attainment of Operational Excellence
Language: English
Release Date: June 19, 2015
About This Book: Knowledge loss forced organizations to develop knowledge capture programs. Yet captured knowledge proved deficient in quality, due in part to lack of integration of quality management throughout the capture process. This book presents the outcome of a case study that explored the...
