A Guide to Overcoming Defensive Routines in the Workplace
by
William R. Noonan
Language: English
Release Date: June 12, 2012
Since his 1990 landmark book Overcoming Organizational Defenses, Chris Argyris has extensively researched and written about how well-meaning, smart people create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. In Discussing the Undiscussable, Bill Noonan enlivens...