Amacom: 564 books

Cover of Transnational Leadership Development

Transnational Leadership Development

An HR Practioner's Guide to Transformative Learning in Employee Development - Appendix 2

by Beth Fisher-Yoshida, Ph.D., Kathy D. Geller
Language: English
Release Date: April 30, 2012

Transnational Leadership Development acquaints readers with the paradoxes and mental processes leaders need to relate successfully to people with different backgrounds, cultures, and societal identities. This appendix helps translate the transformative learning process into a process that HR professionals...
Cover of Export/Import Procedures and Documentation
by Thomas E. JOHNSON, Donna Bade
Language: English
Release Date: March 26, 2010

The details of international business are growing more complex by the day-and even the most seasoned professionals can find themselves in need of guidance. This comprehensive answer book supplies readers with a clear view of the entire export/import process, explaining the ins and outs of shipping...
Cover of Mastering Import and Export Management
by Thomas Cook, Kelly Raia
Language: English
Release Date: August 17, 2017

Has your company reached its potential from the East Coast to the West Coast, from the Deep South to the Great Lakes? Then look beyond the borders! According to the US Department of Commerce, more than $1.6 trillion in goods are exported annually to dozens of countries, while nearly $2.4 trillion...
Cover of Successful Local Broadcast Sales
by Paul Weyland
Language: English
Release Date: September 19, 2007

For the right person, a career in media sales can be glamorous, rewarding, and lucrative. But without the right guidance, it can also be challenging. Author Paul Weyland has decades of experience working with local direct clients. Now, in Successful Local Broadcast Sales he shares his hard-won wisdom,...
Cover of Whoever Tells the Best Story Wins

Whoever Tells the Best Story Wins

How to Use Your Own Stories to Communicate with Power and Impact

by Annette Simmons
Language: English
Release Date: May 20, 2015

The right story told at the right time has the power to persuade, promote empathy, and provoke action. Even more, a story explains who you are, what you want, and why it matters--better than any other communication tool in your arsenal. In Whoever Tells the Best Story Wins, author and vibrant keynote...
Cover of A Safe Place for Dangerous Truths

A Safe Place for Dangerous Truths

Using Dialogue to Overcome Fear and Distrust at Work

by Annette Simmons
Language: English
Release Date: April 23, 2006

No more "checking for feet." This illuminating guide gets people to tell the truth at the meeting--not in the bathroom afterwards.Almost everybody does it--lie, that is. In one recent survey 93% of people admitted to lying regularly at work! Why? Because it's safer than telling the truth.Sadly,...
Cover of Mastering Import and Export Management
by Thomas Cook, Rennie ALSTON, Kelly Raia
Language: English
Release Date: March 21, 2012

With billions of dollars generated annually, importing and exporting is a potentially lucrative arena for growth—and a bewildering tangle of rules and regulations. Packed with hundreds of cost-effective strategies, ready-to-use forms, and valuable checklists, the second edition of Mastering Import...
Cover of Generations at Work

Generations at Work

Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

by Ron Zemke, Claire Raines, Bob Filipczak
Language: English
Release Date: March 13, 2013

Written for all who are struggling to manage a workforce with often incompatible ethics, values, and working styles, Generations at Work looks afresh at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By laying bare the most common...
Cover of Customer Service Training 101

Customer Service Training 101

Quick and Easy Techniques That Get Great Results

by Renee Evenson
Language: English
Release Date: October 6, 2010

Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new...
Cover of How to Tell Anyone Anything

How to Tell Anyone Anything

Breakthrough Techniques for Handling Difficult Conversations at Work

by Richard Gallagher
Language: English
Release Date: June 15, 2009

Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what’s wrong and shows them instead how to provide clear, constructive positive messages that create real behavior...
Cover of ProActive Sales Management

ProActive Sales Management

How to Lead, Motivate, and Stay Ahead of the Game

by William Miller
Language: English
Release Date: July 15, 2009

As the president of a major sales company and experienced sales management trainer, author William Miller provides sales managers a proven method for successfully managing both sales processes and salespeople. Packed with specific, field-tested techniques, ProActive Sales Management teaches readers...
Cover of The Job Search Solution

The Job Search Solution

The Ultimate System for Finding a Great Job Now!

by Tony Beshara
Language: English
Release Date: January 12, 2012

When Dr. Phil has sought to advise and help his viewers in their job searches, he’s called in Tony Beshara. One of the most successful placement professionals in the United States, Beshara knows what works--and what doesn't. Now, in The Job Search Solution, Beshara applies a systemic approach to...
Cover of The Nonprofit Fundraising Solution

The Nonprofit Fundraising Solution

Powerful Revenue Strategies to Take You to the Next Level

by Laurence Pagnoni, Michael Solomon
Language: English
Release Date: October 15, 2013

Between government cutbacks, shrinking endowments, and business belt-tightening, the nonprofit sector may end up being the biggest victim of today’s topsy-turvy market that few even hear about. But this does not mean that nonprofits aren’t just as vital as before--if not more so--or that yours...
Cover of Effective Succession Planning

Effective Succession Planning

Ensuring Leadership Continuity and Building Talent from Within

by William Rothwell
Language: English
Release Date: April 21, 2010

William Rothwell honored with the ASTD Distinguished Contribution Award in Workplace Learning and Performance. The definitive guide to a timely and timeless topic-- now fully revised and updated. As baby boomers continue to retire en masse from executive suites, managerial offices, and specialized...
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