Amacom: 564 books

Cover of Amp Up Your Sales

Amp Up Your Sales

Powerful Strategies That Move Customers to Make Fast, Favorable Decisions

by Andy Paul
Language: English
Release Date: November 28, 2014

Customers today are overloaded with information and overwhelmed by options. The truth is, product value is so high across the competition that any kind of meaningful product differentiation--at least in the customers’ eyes--has all but disappeared. Therefore, between not recognizing product differences,...
Cover of Make Your Contacts Count

Make Your Contacts Count

Networking Know-How for Business and Career Success

by Anne Baber, Lynne Waymon
Language: English
Release Date: March 9, 2007

Make Your Contacts Count is a practical, step-by-step guide for creating, cultivating, and capitalizing on networking relationships and opportunities. Packed with valuable tools, the book offers a field-tested "Hello to Goodbye" system that takes readers from entering a room, to making conversations...
Cover of Now, Build a Great Business!

Now, Build a Great Business!

7 Ways to Maximize Your Profits in Any Market

by Mark Thompson, Brian Tracy
Language: English
Release Date: November 19, 2010

In this revolutionary book, bestselling business authority Mark Thompson and international success expert Brian Tracy join forces to show readers how great leadership, great people, and great products are the key to building a phenomenally successful business, inspiring customer loyalty--and experiencing...
Cover of The Behavioral Advantage

The Behavioral Advantage

What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena

by Terry Bacon, David Pugh
Language: English
Release Date: May 12, 2004

In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service to connect with customers at every touchpoint. The Behavioral Advantage broadens the concept,...
Cover of Powerful Proposals

Powerful Proposals

How to Give Your Business the Winning Edge

by Terry Bacon, David Pugh
Language: English
Release Date: January 3, 2005

How does a company constantly win more business than its rivals? A key factor is the ability to create proposals that outshine those from even the strongest competitors. Powerful Proposals helps businesses maximize the selling power of their proposals, with proven strategies for going beyond "this...
Cover of High-Impact Interview Questions

High-Impact Interview Questions

701 Behavior-Based Questions to Find the Right Person for Every Job

by Victoria Hoevemeyer
Language: English
Release Date: October 15, 2017

Most prospective hires come well prepared for the formulaic interview questions we have all come to expect. And not surprisingly their answers do not often distinguish them from any other applicant. So the employer is left with no choice but to take a hunch.But with High-Impact Interview Questions...
Cover of Successful Team Building
by Thomas L. QUICK
Language: English
Release Date: April 12, 1992

Working in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn't always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. You'll learn how to build team commitment,...
Cover of Customer Service Management Training 101

Customer Service Management Training 101

Quick and Easy Techqniues That Get Great Results

by Renee Evenson
Language: English
Release Date: September 14, 2011

Becoming a great customer service manager requires an intentional focus on skills beyond those required for exemplary customer service. Building off the success of her book Customer Service Management Training 101, author Renée Evenson shows readers what it takes to advance to the next stage in their...
Cover of Customer Service Training 101
by Renee Evenson
Language: English
Release Date: December 14, 2017

If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as “uninformed,” “rude,” “hot-tempered,” “uncaring”? For your customer, nothing else represents your business...
Cover of Targeted

Targeted

How Technology Is Revolutionizing Advertising and the Way Companies Reach Consumers

by Mike Smith
Language: English
Release Date: November 19, 2014

Nowadays, we fast-forward through commercials and we only pick up magazines at the doctor’s office (and even then only if our phone’s battery power is low!). But the one place of advertising we cannot avoid for longer than a few minutes is online--the vast and shifting Internet universe filled...
Cover of What Your CEO Needs to Know About Sales Compensation

What Your CEO Needs to Know About Sales Compensation

Connecting the Corner Office to the Front Line

by Mark Donnolo
Language: English
Release Date: January 15, 2013

In this insightful book about how sales incentives drive business, Mark Donnolo applies years of firsthand knowledge as a leading sales effectiveness consultant for Fortune 500 companies to address the tough questions leaders should be asking. Featuring real lessons from the field and valuable thought...
Cover of A Manager's Guide to Coaching

A Manager's Guide to Coaching

Simple and Effective Ways to Get the Best From Your People

by Anne Loehr, Brian Emerson
Language: English
Release Date: April 2, 2008

To stay on top, companies need to do more than just tread water—they need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee performance through effective coaching, but so few of...
Cover of Think Bigger

Think Bigger

Developing a Successful Big Data Strategy for Your Business

by Mark Van Rijmenam
Language: English
Release Date: April 3, 2014

Every day, an increasing amount of our movements, transactions, and choices are becoming digitized and stored up into what has become known as “big data”--revolutionizing the way we do business today. And it’s all there for your company to strategically utilize for giant profits! But where to...
Cover of Real-World Time Management
by Michael Dobson, Roy Alexander
Language: English
Release Date: October 6, 2008

In this instructive guide to time management, author Michael Dobson provides tips, techniques, and commonsense advice that will give anyone better agency over his or her time and significantly increase productivity. Real-World Time Management does this by offering readers valuable tips on how to:...
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