Amacom: 564 books

Cover of Disagreements, Disputes, and All-Out War

Disagreements, Disputes, and All-Out War

Three Simple Steps for Dealing with Any Kind of Conflict

by Gini Scott
Language: English
Release Date: October 15, 2007

The potential for conflict exists in every interaction. But when one doesn't know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best...
Cover of Building Project-Management Centers of Excellence
by Dennis Bolles
Language: English
Release Date: September 6, 2002

It’s been shown again and again that business components from R & D to systems, engineering to manufacturing can benefit from a project-centered management approach. Now, organizations that have had success at the departmental or divisional level are taking the project management approach to...
Cover of Stress-Free Discipline

Stress-Free Discipline

Simple Strategies for Handling Common Behavior Problems

by Sara Au, Peter Stavinoha, Ph.D.
Language: English
Release Date: April 1, 2015

Many moments in parenting seem unavoidable. Your preschooler will throw fits. Your third-grader will try to get out of doing homework--even if it means lying. A budding tween will dish out insults. And a teenager will simply take off for who knows where. At each stage, they are trying to test your...
Cover of The Everything HR Kit

The Everything HR Kit

A Complete Guide to Attracting, Retaining, and Motivating High-Performance Employees

by John Putzier, David W. Baker
Language: English
Release Date: August 11, 2010

With The Everything HR Kit, whether you are a newcomer or a veteran, you can set up a stellar HR department from scratch. Packed with ready-to-go checklists, sample brochures, job descriptions, customizable forms, interview questions, performance review templates, and more, this one-stop book puts...
Cover of Turning Training into Learning

Turning Training into Learning

How to Design and Deliver Programs That Get Results

by Sheila W. FURJANIC, Laurie A. TROTMAN
Language: English
Release Date: March 1, 2000

Just as you can lead a horse to water, but it won't necessarily drink, so you can give an employee training, but he may not actually learn...unless, of course, the trainer uses this insightful new book. Turning Training into Learning provides a specific, tested method for making sure training equals...
Cover of 101 Ways to Captivate a Business Audience
by Sue GAULKE
Language: English
Release Date: May 13, 2007

Captivating a business audience doesn't come naturally to most business speakers. But they can learn to do it and have fun -- with minimum stress and plenty of charisma.This handy little book shares the author's highly successful "sizzle-steak" method. It features 101 audience-tested anecdotes,...
Cover of The Eldercare Consultant

The Eldercare Consultant

Your Guide to Making the Best Choices Possible

by Becky Feola
Language: English
Release Date: July 8, 2015

Your elderly father's memory is failing fast. Your increasingly frail mother just took another fall. Whatever the situation, The Eldercare Consultant can provide the knowledge, support, and encouragement you seek. Weaving together real-life stories with the essential information needed to make the...
Cover of SuperMotivation

SuperMotivation

A Blueprint for Energizing Your Organization from Top to Bottom

by Dean Spitzer
Language: English
Release Date: September 11, 1995

Surveys show that 73% of workers are less motivated than they used to be, and 84% could perform significantly better if they wanted to. Perhaps most shocking of all, a full 50% of workers say they are exerting only enough energy to hang on to their jobs! This crisis needs radical treatment - and that's...
Cover of Are You Dumb Enough to Be Rich?

Are You Dumb Enough to Be Rich?

The Amazingly Simple Way to Make Millions in Real Estate

by G. William BARNETT
Language: English
Release Date: January 31, 2008

No investment strategy has created more millionaires than real estate . . . even in less-than-stellar markets. This new edition of the bestselling Are You Dumb Enough to be Rich? empowers readers to take their first steps toward real estate investing. The book walks readers through a special 120-day...
Cover of Getting to Innovation

Getting to Innovation

How Asking the Right Questions Generates the Great Ideas Your Company Needs

by Arthur VanGundy
Language: English
Release Date: July 16, 2007

As an acknowledged guru in the field of creativity and innovation, Arthur VanGundy has inspired businesses in a variety of industries to generate more original, cutting-edge ideas. Getting to Innovation is a detailed guide to achieving the critical first step in formulating creative and useful ideas-i.e.,...
Cover of The Essentials of Finance and Accounting for Nonfinancial Managers
by Edward Fields
Language: English
Release Date: March 15, 2011

Based on the bestselling AMA seminar, a nuts-and-bolts guide to the dollars-and-cents issues that drive your organization! As a department manager, the last thing you want to think about is numbers. But the truth is, that’s the only thing your executives and senior managers are thinking about so...
Cover of Home Makeovers That Sell

Home Makeovers That Sell

Quick and Easy Ways to Get the Highest Possible Price

by Sid Davis
Language: English
Release Date: November 29, 2006

"You've done all you can to make sure you love your home -- but now that you've decided to sell, you need your potential buyers to love it even more. Home Makeovers That Sell offers everything from last-minute cleaning checklists and staging strategies to inexpensive improvements that will boost...
Cover of Strategic Customer Service

Strategic Customer Service

Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John Goodman
Language: English
Release Date: February 5, 2019

Customer care and measurement consultant John Goodman shows companies how to leverage the incredible power of customer service to become profitable word-of-mouth machines that experience long-term loyalty and success. Drawing on over thirty years of research for companies such as 3M, American Express,...
Cover of Coolfarming

Coolfarming

Turn Your Great Idea into the Next Big Thing

by Peter Gloor
Language: English
Release Date: July 14, 2010

Beekeepers understand the importance of a fertile nurturing ground and cross pollination. Likewise, author Peter Gloor teaches readers that those who want to gain a business advantage shouldn’t spend their time chasing ideas, but instead should nurture the cool ideas all around them to foster exciting...
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