Happy About: 157 books
by Cinda Voegtli and Laura Erkeneff
Language: English
Release Date: July 21, 2011
Language: English
Release Date: July 21, 2011
If you're a middle or top level manager, you're countering risk and balancing risks against rewards with every management decision you make. Of course, how you weigh that risk and the decisions you make are a function of many factors: your organization's culture, your coworkers' input and your personal...
by Tanmay Vora, Edited by Rajesh Setty
Language: English
Release Date: November 11, 2009
Language: English
Release Date: November 11, 2009
Most companies acknowledge the need for a good quality system in their organization. However, most of today's quality initiatives are based on heavy-weight processes, models and metrics. At a time when the attention span of people is shrinking, how do you crystallize key ideas to simplify the process...
by Dr. Shree Nanguneri; Edited by Rajesh Setty
Language: English
Release Date: May 31, 2011
Language: English
Release Date: May 31, 2011
Within any dynamic business climate, Lean and Six Sigma are symbiotic, perhaps even inseparable. Whereas Six Sigma methodologies are widely accepted as benchmarks for increasing profitability via product/service performance in every constrained area of an organization, Lean is closely associated with...
#B2B STRATEGIC PRICING tweet Book01
Game-Changing Pricing Strategies for Manufacturing and Service Companies
Language: English
Release Date: December 15, 2009
Strategic pricing is a game-changing process for business-to-business pricing in todays highly competitive global markets.
It continues to have a significant, positive impact on the profitability of companies that have embraced and employed it effectively. It is not unusual for companies to...
42 Rules for Outsourcing Your Call Center (2nd Edition)
Best Practices for Outsourcing Call Center Planning, Operations and Management
Language: English
Release Date: December 15, 2009
'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical...
by Marshall Goldsmith, Edited by Rajesh Setty
Language: English
Release Date: January 26, 2010
Language: English
Release Date: January 26, 2010
Mojo happens the moment we do something that's purposeful, powerful, and positive, and the rest of the world recognizes it. '#MOJOtweet' by New York Times best-selling author Marshall Goldsmith reveals how we can create Mojo in our lives, maintain it, and recapture it when we need it.In this book,...
by Timothy Tosta
Language: English
Release Date: March 1, 2011
Language: English
Release Date: March 1, 2011
Timothy Tosta, author of # DEATHtweet Book 02: 140 Perspectives on Being a Supportive Witness to the End of Life, is an innovative, insightful and evocative speaker and writer. He is a cancer survivor, a seasoned hospice volunteer and an executive coach. He also is one of Californias leading land...
by Joe Heuer (Rock and Roll Guru), Edited by Rajesh Setty
Language: English
Release Date: January 26, 2010
Language: English
Release Date: January 26, 2010
What's your life's dream? Are you doing what you love and having fun doing it? Your dream is your birthright and you deserve to live the life you've always wanted. Don't be content going through life as an opening act when you can be a rock star!Rock and Roll Guru Joe Heuer is a living example of...
42 Rules for Building a High-Velocity Inside Sales Team
Actionable Guide to Creating Inside Sales Teams that Deliver Quantum Results
Language: English
Release Date: December 15, 2009
Inside sales is the fastest growing sales channel due to its cost effective nature. An inside sales rep can handle far more contacts on a daily basis than their field sales counterpart. If you are a “C” level executive with responsibility for delivering revenue, you cannot afford to overlook the...
by Michael Griego, Edited by Laura Lowell
Language: English
Release Date: September 22, 2009
Language: English
Release Date: September 22, 2009
If you are a professional salesperson, sales manager or director, VP of sales, CEO, any role in marketing, or anyone supporting selling efforts, this book is for you. It will teach you updated tools, language and tactics of selling in todays market. Michael Griego, a professional sales consultant and...
by Laura Lowell
Language: English
Release Date: July 6, 2012
Language: English
Release Date: July 6, 2012
The 42 Rules of Marketing - 2nd Edition is a compilation of ideas, theories, and practical approaches to marketing challenges the author has been collecting over the past 20+ years. The idea behind this unique look at marketing was to create a series of helpful reminders; things that marketers know they...
42 Rules for Superior Field Service
The Keys to Profitable Field Service and Customer Loyalty
Language: English
Release Date: December 15, 2009
With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into...
by Rob Sanders
Language: English
Release Date: March 23, 2012
Language: English
Release Date: March 23, 2012
i>42 Rules for Applying Google Analytics is understanding a visitor's journey through your website then applying that measurement, collection and analysis of data for the main purpose of adequately optimizing and improving website performance. This includes learning where your visitors come from and...
#SUCCESSFUL CORPORATE LEARNING tweet Book03
Instructional Design for Todays Professionals
Language: English
Release Date: December 15, 2009
Instructional designers understand how people learn best. Their expertise is deployed to build learning experiences that enable rapid and deep absorption of new knowledge or assimilation of previously-absorbed facts. Traditional instructional design (ID), however, tends to go only half of the way...