Iconda Solutions: 1 book
Client Encounters of the Technical Kind
How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers
Language: English
Release Date: July 20, 2015
There’s a lot more to technical work … … than technology, as anyone in contact with clients will know—and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles...
