Mc: 218 books

Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program...

Tackling one of the major challenges with implementing an information-governance program, this book provides insight into the best ways to convince businesses of the value of the practice. Most information-governance programs deal with problems that are common across every enterprise-poor data quality,...

Written by experts in the field, this indispensable guide provides a services-patterns approach to transforming IT infrastructures to a virtualized state to derive compelling business value for organizations. Thorough and informative, this account will demonstrate how businesses can become more productive...

Mapping out all the preparations necessary for an effective disaster recovery plan and its safeguard-a continuous maintenance program-this guide is aimed at IT managers of small and medium businesses. The opening section covers the initial steps of auditing vulnerability, ranking essential IT functions,...

The Mind Control Manual is written specifically for people in these situations: - You are realizing that the group you are in may be a cult or may be bad for you and you want or need more information to help you sort out all the contradictory feelings and thoughts you are having. - You know you were...

For business managers and CIOs, managing identity data of employees, contractors, business partners, and customers has become an important core capability. This practical guide discusses the impacts of identity management on organizations from a businessperson's perspective. This book will help managers...

Bringing a practitioner’s view to big data analytics, this work examines the drivers behind big data, postulates a set of use cases, identifies sets of solution components, and recommends various implementation approaches. This work also addresses and thoroughly answers key questions on this emerging...

Designed to provide software engineers, students, and IT professionals with an understanding of the fundamentals of project management in the technology/IT field, this book serves as a practical introduction to the subject. Updated with information on how Fundamentals of Project Management integrates...

Successful project management is increasingly vital to all organizations, driven by the demands of global competition, rapid technological growth, and faster time to market (just to name a few). For those in technology fields, project management skills are fast becoming a required core competency....

Rather than rehashing basic information—such as command syntax—already available in other publications, this book focuses on important security and audit issues, business best practices, and compliance, discussing the important issues in IBM mainframe security. Mainframes are the backbone of most...

In an age in which the boundaries between the real and the virtual are becoming increasingly blurred, this timely guide teaches both the key issues of identity management as well as appropriate strategies and preventative measures for ensuring personal safety in the virtual world. In a corporate setting,...

Geared toward IT management and business executives seeking to excel in business intelligence initiatives, this practical guide explores creating business alignment strategies that help prioritize business requirements, build organizational and cultural strategies, increase IT efficiency, and promote...

Cozzi on everything RPG! What more could you want? In this fourth edition of The Modern RPG IV Language, internationally recognized RPG expert Bob Cozzi takes his classic best seller to a whole new level. At close to 700 pages, this edition covers all of the new functions and facilities available...

With business analytics is becoming increasingly strategic to all types of organizations and with many companies struggling to create a meaningful impact with this emerging technology, this work—based on the combined experience of 10 organizations that display excellence and expertise on the subject—shares...