| Author: | Vincent R. Waldron | ISBN: | 9780745680682 |
| Publisher: | Wiley | Publication: | August 22, 2013 |
| Imprint: | Polity | Language: | English |
| Author: | Vincent R. Waldron |
| ISBN: | 9780745680682 |
| Publisher: | Wiley |
| Publication: | August 22, 2013 |
| Imprint: | Polity |
| Language: | English |
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
