Communicating with RESPECT

Nonfiction, Health & Well Being, Medical, Specialties, Emergency Medicine, Business & Finance, Human Resources & Personnel Management, Organizational Behavior, Business Reference, Business Communication
Cover of the book Communicating with RESPECT by Andrew Rixon PhD, Sascha Rixon PhD PhD, eBookIt.com
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Author: Andrew Rixon PhD, Sascha Rixon PhD PhD ISBN: 9781456627430
Publisher: eBookIt.com Publication: September 30, 2016
Imprint: eBookIt.com Language: English
Author: Andrew Rixon PhD, Sascha Rixon PhD PhD
ISBN: 9781456627430
Publisher: eBookIt.com
Publication: September 30, 2016
Imprint: eBookIt.com
Language: English
It's not just health professionals in Emergency Departments that need to communicate effectively under difficult conditions involving time pressure, high stress, and conflict. Executives, senior managers and leaders have this need too. Through simple, practical and effective tools validated by Emergency Department clinicians, this book provides health professionals with a team-based approach for being more effective communicators and influencers along the patient care journey. If this approach can work in the ED, we believe it can be successful in other sectors and settings too.

Based on COIN for ED Professionals(TM), a peer-reviewed and published communication and influencing skills training program developed for Emergency Department health professionals, this book:
–presents the RESPECT model, a 7 principled framework enabling health professionals to influence effectively and respectfully in difficult and high stress situations
–introduces the approach of action learning, the secret to continuous improvement
–provides a rich collection of real stories from clinicians, case-studies, exercises, activities and self-assessment tools targeting professionals seeking to significantly improve not only their own communication and influencing skills, but also those of their colleagues.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
It's not just health professionals in Emergency Departments that need to communicate effectively under difficult conditions involving time pressure, high stress, and conflict. Executives, senior managers and leaders have this need too. Through simple, practical and effective tools validated by Emergency Department clinicians, this book provides health professionals with a team-based approach for being more effective communicators and influencers along the patient care journey. If this approach can work in the ED, we believe it can be successful in other sectors and settings too.

Based on COIN for ED Professionals(TM), a peer-reviewed and published communication and influencing skills training program developed for Emergency Department health professionals, this book:
–presents the RESPECT model, a 7 principled framework enabling health professionals to influence effectively and respectfully in difficult and high stress situations
–introduces the approach of action learning, the secret to continuous improvement
–provides a rich collection of real stories from clinicians, case-studies, exercises, activities and self-assessment tools targeting professionals seeking to significantly improve not only their own communication and influencing skills, but also those of their colleagues.

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